PR in Liverpool with the ‘Love Float’ (and Klopp)
As Valentine’s Day 2021 approaches it’s worth taking a back look at our ‘Love Float’ PR campaign for Mortons Dairies. Our client is one of Merseyside’s best loved family-owned companies, serving more than 55,000 customers their daily pints of glass-bottled milk.
The award-winning Mortons Dairies has been grabbing the headlines for all the good reasons as it supported its customers through the pandemic – and continues to add new routes across the region for its fleet of 100 electric vehicles to deliver food essentials to families all over Liverpool, Wirral, Chester and Wigan.
As well as residential customers Mortons Dairies also supplies milk to public and private sector organisations including Liverpool Football Club and the NHS. It delivers more than 35,000 pints of milk in glass bottles every day!
You can read. the widespread positive media coverage about their brilliant work during lockdown them here and here.
PR in Liverpool
The Sugar PR team took to the streets of Liverpool alongside the ‘Love Float’ – and 99 red balloons to speak to members of the public about what they really thought about Valentine’s Day in 2020.
We got some hilarious, poignant and romantic answers. Have a watch of the PR film we made and let us know what you think:
Positive social media buzz
The dedicated staff of more than 200 have been generating massive amounts of goodwill on social media since the first lockdown back in March.
Social media buzz from the loyal community of Mortons Dairies customers
Sugar PR hits Liverpool
Sugar PR team on the streets of Liverpool creating buzz and love for Mortons Dairies (with Klopp in the background…)
Mortons Dairies, the family-owned business headquartered in Maghull, has created new jobs and expanded its network of routes across the region to support the rising demand for home deliveries of food essentials.
The business now delivers to more than 55,000 customers from seven depots across the Merseyside region (two in Liverpool with further hubs in Maghull, Chester, Wigan and on the Wirral).
During the past 12 months, the business has seen a 30% increase in the number of customers getting pints of milk in glass bottles delivered to their doorstep with an average of 35,000 pints a day (up from 27,000 twelve months ago) being delivered on its own fleet of over 100 electric vehicles.
Winning awards
The company now employs more than 200 people and recently won ‘Green Business of the Year’ in the Echo Environment Awards 2020 for its environmentally-friendly approach.
As well as milk, the company delivers other food essentials including bread, cheese, eggs and breakfast goods to its customers who sign up online and get free delivery to their doorstep (you can sign up here by the way).
Julian Harrison, Joint Managing Director, said:
“Our business has grown but we’ve been careful to do this in a sustainable and sensible way. During the first lockdown, we received a massive uptake in new customers and we’ve seen a 90% retention rate of these customers including during the periods where lockdown restrictions were eased.
“This has given us the confidence that there is a long-term demand for fresh food essentials being delivered directly to people’s doors. We are adding new postcodes to our delivery network every single day and will add them where customers demand. During 2021 we will continue to invest in people, equipment and new products – such as glass-bottled Oat Milk which has been a big seller as people try out dairy alternatives.
“The pandemic has forced people to look more closely at not just how they buy their groceries but also where they buy them from. We work with a variety of other trusted local independent producers of fresh food such as Robert Bakery and Langs Eggs and we have supported all our suppliers to market their goods to our customers.”
Norman Harrison, Joint Managing Director, said:
“People have recognised that the milkman plays an essential role in the community and that we’re the ‘original’ food subscription service. We’ve never gone away and we’ve delivered milk for nearly 100 years in the local community that we serve. We are fortunate to have incredibly loyal customers and a dedicated workforce who have pulled together during this time.
“Our staff in particular, as key workers, are going above and beyond the call of duty and the appreciation that we’ve had in our local communities has helped massively. We’ve been spurred on by the number of people who have sent us kind messages or left us encouraging notes on their doorsteps.”
Mortons Dairies has also played its part in supporting vulnerable members of the community including making food donations to local charities across Merseyside during lockdown. A recent initiative saw hundreds of breakfast items delivered to vulnerable families via the Five Children and Families Trust based in Speke.
Pete Davies, managing director of Sugar PR, said:
“We are proud of the part our client plays in the local community and the way it supports many initiatives ranging from disability groups to sports teams and local community hubs who all deliver vital services to local people.”